WHY K H C ?

  • Single German hotel consulting entity accredited for hotel classification in Switzerland, Austria and Germany.
  • More than 20 years experience in quality-management and mystery-guest-checks.
  • Over 3000 realized quality-audits focusing on hotels in holiday destinations.
  • Best available benchmarking-database.
  • Every auditor has a German hospitality education and university degree as well as longtime international hotel experience.
  • Auditors must pass KHC personality & curriculum vitae requirements and KHC training catalogue prior to conducting audits.
  • Individually designed criteria catalogues for each customer in various languages, such as German, English and Spanish.
  • Quality-support-audits include an extensive consulting colloquy.
  • Online-based quality-check-software guarantees availability of audit results and analysis on immediate demand.
  • Neutral and totally independent reports.